Privacy policy
Last updated: May 7, 2026
Digital Nova operates this store and website, including all related information, content, features, tools, digital products, templates, downloads, and services, in order to provide you with a curated digital shopping experience.
Digital Nova is powered by Shopify, which enables us to provide our store, checkout, payment processing, and related Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, download a product, or otherwise communicate with us through our website and Services.
If any part of our Terms of Service conflicts with this Privacy Policy regarding personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details, including your name, email address, billing address, phone number, and any other contact information you choose to provide.
Payment and transaction information, including payment method details, payment confirmation, transaction details, purchase history, order information, and related checkout details. Payment processing is handled through Shopify and/or third-party payment providers.
Account information, including your username, password, account preferences, saved settings, and related account details if you create an account.
Order and product information, including the digital products you view, add to your cart, purchase, access, download, or request support for.
Communications with us, including the information you provide when contacting us with customer support questions, privacy requests, business inquiries, or other messages.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services, product pages, checkout, emails, downloads, and other website features.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you visit or use the Services, make a purchase, create an account, download a product, contact us, or otherwise provide information to us.
Automatically through the Services, including from your device when you visit our website or interact with our store, products, emails, cookies, analytics tools, or similar technologies.
From service providers, including Shopify, payment processors, email providers, analytics providers, customer support tools, and other vendors that help us operate the Services.
From partners or other third parties, where permitted by law and where relevant to providing, improving, protecting, or marketing the Services.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, process payments, complete purchases, deliver digital products, provide access to downloads or template links, remember your preferences, manage your account, respond to customer support requests, and improve the shopping experience.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending promotional emails, product updates, launch announcements, discount offers, or showing online advertisements for Digital Nova products and services. You may opt out of promotional emails at any time by using the unsubscribe option included in our emails.
Security and Fraud Prevention. We use personal information to help provide a secure payment and shopping experience, authenticate accounts, detect and prevent fraud, investigate potentially fraudulent or unlawful activity, protect our Services, and maintain the security of our website and business.
Communicating with You. We use personal information to provide customer support, respond to questions, send order-related messages, provide product access information, respond to privacy requests, and maintain our business relationship with you.
Legal Reasons. We may use personal information to comply with applicable laws, respond to valid legal requests, enforce our terms or policies, resolve disputes, protect our rights, and participate in legal, regulatory, or compliance-related matters.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy. These circumstances may include:
With Shopify, vendors, and other service providers who perform services on our behalf, such as website hosting, payment processing, checkout services, analytics, customer support, cloud storage, email delivery, fraud prevention, and digital product delivery.
With business and marketing partners to provide marketing services or advertise Digital Nova products and services. Our business and marketing partners may use your information in accordance with their own privacy notices.
When you direct, request, or consent to our disclosure of certain information, such as when you choose to use third-party integrations, social media features, or other tools connected to the Services.
With affiliates or within our corporate group, if applicable.
In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or similar event.
When necessary to comply with legal obligations, respond to subpoenas, search warrants, court orders, lawful requests, enforce our terms or policies, or protect the rights, property, safety, and security of Digital Nova, our customers, our users, or others.
Depending on where you reside, you may have the right to direct us not to share certain personal information for targeted advertising or related purposes. You may exercise applicable privacy rights by contacting us at privacy@digitalnovabrand.com or through our Contact page.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
In addition, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify. In some circumstances, Shopify may be responsible for processing certain personal information, including responding to requests to exercise rights over the use of your personal information for Shopify-controlled processing.
To learn more about how Shopify uses personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy and Privacy Controls page at:
https://privacy.shopify.com/en
Shopify’s official privacy page explains how consumers can learn about and manage privacy controls related to Shopify.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties, including Shopify, Canva, payment providers, social media platforms, or other tools used in connection with our digital products and Services.
If you follow links to websites or platforms not affiliated with or controlled by Digital Nova, you should review their privacy policies, security practices, and terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.
Our inclusion of third-party links does not, by itself, imply endorsement of those platforms, their content, or their owners or operators, except as disclosed through the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us at privacy@digitalnovabrand.com to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable steps to help protect personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide the Services, complete transactions, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.
Right to Access / Know. You may have the right to request access to personal information that we hold about you.
Right to Delete. You may have the right to request that we delete personal information we maintain about you.
Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.
You may exercise applicable privacy rights by contacting us at privacy@digitalnovabrand.com or through our Contact page.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will treat this as a request to opt out for the device and browser used to visit the website, as required by applicable law. To learn more about Global Privacy Control, you can visit:
https://globalprivacycontrol.org/
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as messages about your account, purchases, product access, downloads, or customer support requests.
You may also learn more about Shopify privacy controls at:
https://privacy.shopify.com/en
Verification and Authorized Agents
We will not discriminate against you for exercising any privacy rights available to you.
We may need to verify your identity before processing your request, as permitted or required by applicable law. Depending on applicable law, you may designate an authorized agent to make a request on your behalf.
Before accepting a request from an authorized agent, we may require the agent to provide proof that you authorized them to act on your behalf, and we may also require you to verify your identity directly with us.
We will respond to privacy requests in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us at privacy@digitalnovabrand.com or through our Contact page.
Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, where applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, regulatory, or business reasons.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us by email at:
You may also reach us through our Contact page: